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3 Customer Service Tips to Deliver an Excellent Experience — Every Time
Today’s customers want more than just a great product or service – they also expect an outstanding experience. Your customer service team plays a key role in making sure this happens. Case in point:...
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The Complete Guide to Building a Sales Forecast
Building a sales forecast is both an art and a science. Accurate sales forecasts keep your leaders happy and your business healthy. In this guide, we’ll explain everything you need to know about sales...
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What Is Sales Management?
Think of sales management like a sports team. Have you ever heard of a top-ranked sports team without a coach? Of course not. The coach provides the guidance, inspiration, strategy and training that...
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The Secret to Better Forecasting? Data, People, and Processes
Picture this. Another week begins, and so does another revenue forecast call with more questions than answers. Leaders from your different regions show up with estimates they all calculated in...
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What Is Revenue Intelligence? A Complete Guide
I want to talk about revenue intelligence — and eagles. Eagles look at the world from thousands of feet high, but they don’t see a blur beneath them. They home in on the single most important thing...
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Grab Consumers’ Attention at the Shelf with AI
Did you know poor merchandising is responsible for 25% of lost sales? It might be time to rethink your retail execution solutions. With margins tighter than ever, in-store displays and promotions...
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Why Your Small Business Should Care About Clean Data
As AI intensifies the need for trusted data, many businesses are rushing to fortify their data foundations. In fact, 86% of analytics and IT leaders agree that AI’s outputs are only as good as its...
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Emerging Design Trends for 2024
It’s the time of year when we reflect on the past year and look ahead. There are signals showing us what design trends are coming – from the most attended Dreamforce sessions to the design discussions...
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Everything You Know About Trade Promotion Management Is Wrong
This year, 93% of CEOs said they’re focusing on growth. That means the battle for both shopper awareness and retail shelf space just got more competitive. In the current economy, pricing is forcing...
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The Definitive Data Glossary for Business Leaders
The amount of data generated globally will double every 12 hours by 2025. With this much data moving through your organization, you’ll need to empower everyone, not just the data experts. Artificial...
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What Is Sales Data? And How Does It Help You Sell Better?
Every quarter, my clients’ data footprint continues to expand. Whether it’s customer response rates, leads in pipe, or quota attainment, there is always another metric to track. But we ignore these...
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What Is Key Account Management — and How Does It Help You Grow?
In today’s highly competitive consumer goods (CG) industry, success often hinges on the strength of your relationships with key accounts. Effective key account management isn’t just a tactic, it’s a...
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Pipeline Reviews Are the Worst — Here Are 10 Easy Ways To Fix Them
Self-proclaimed “old school to new school” sales leader Richard Harris remembers the first time someone quit on him. “No resignation letter — she just left.” The reason? A series of painful pipeline...
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The Ultimate Guide to Price Elasticity of Demand
“The price of gas is up. No, wait, it’s down again.” “I need to get my hands on the newest cell phone. Sure, it costs more than my rent, but check out the new camera.” “Our electric bill went up. I...
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Sales Strategy Guide: 6 Steps to More Efficient Selling
What’s better than making a sale? Making a selling machine that matches your customers with your product and has tools and data to make your salespeople more efficient and productive. With this,...
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Keep Deals on Track — and Find the Best Opportunities — with Sales Analytics
Every sales team wants the secret sauce to help grow their revenue. However, the answer is often right in front of you — in the data. Though it’s often hard to turn data into actions, analytics can...
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What Is Revenue Management? A Complete Guide
Much of sales is about answering the five Ws — who, what, when, where, and why — to identify prime selling opportunities and achieve the best outcome. Revenue management plays a crucial role in the...
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How To Measure Total Revenue and Reveal the Financial Health of Your Business
Total revenue is an essential indicator of a company’s financial health. It gauges the health of your business, offering insights into sales performance, market dynamics, and revenue leakage....
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What is Sales Tracking Software and Why Do You Need It?
Sales can sometimes feel like a game of trial and error, especially when you’re just starting out. But you may be surprised to know that you already have the answers you need — in your sales data....
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What Is a Value Chain? Definition, Benefits, and Examples
Your product spends a lot of time traveling throughout your company. As it moves from basic materials to distribution, it is part of multiple activities that mold it into what it is eventually sold to...
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